Job Description
- 1. The Senior Customer Engineer will be responsible for repairs and maintenance of elevators in his allotted area /territory with the help of the sub-contractors and
generating revenue through sales of spare parts resulting into zero downtime,
breakdowns and customer call backs.
2. Responsibility:
- Execute the periodic maintenance of the installations in his/her route
as per agree time lines and considering the Schindler Safety and Quality standards.
- Attend the call backs as and when received and complete the loop by providing feedback.
- Plans the jobs and provides supervision to the sub contractors workers for timely completion of the service.
- Propose sale of spare parts as and when situation demands.
- Co-ordinate with the FSB for requirement of spares and components.
- Ensures high customer satisfaction.
Experience : 6-11 Years
Job Location : Chennai
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